1. Introduction

UU Project Enterprise (SSM Registration No: 202503012279 (AS0489746-P)) (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website www.theuuproject.com and use our services.

2. Information We Collect

We may collect the following information when you visit or interact with our website:

• Personal Information: Name, email address, phone number, shipping address, and billing details.
• Payment Information: We accept payments via DuitNow (direct bank transfer), as well as FPX, credit/debit card, and eWallet – processed securely through trusted third-party payment providers.
• Usage Data: IP address, browser type, browsing behaviour and device information.
• Marketing Preferences: Subscription status for newsletters and promotional content.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders.
• To process payments securely.
• To send updates, marketing materials, and promotional content (if you opt-in).
• To improve website performance and enhance customer experience.
• To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Payment processors, logistics partners, marketing platforms.
• Legal Authorities: If required by law or for fraud prevention.

5. Data Retention Policy

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, data will be securely deleted or anonymized unless required for legal or regulatory compliance.

6. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. This includes storing data on secure servers with restricted access.

However, please note that no online platform is entirely immune to security risks. We strongly advise users to keep their login credentials confidential and to notify us immediately of any suspicious activity. 

7. Cookies & Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They enhance user experience and help us track website performance.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (e.g., shopping cart, login sessions).
• Performance Cookies: Analyze website traffic and visitor behavior (e.g., Google Analytics).
• Marketing Cookies: Used for personalized advertising and promotional content.

Why We Use Cookies:

• To enhance and personalize your browsing experience.
• To analyze website performance and optimize functionality.
• To deliver relevant content and targeted marketing messages.

Managing Cookies:

• You can adjust your browser settings to block or delete cookies.
• You may opt out of tracking technologies via third-party opt-out tools.

8. Your Rights

You have the right to:

• Access and update your personal data to ensure accuracy.
• Withdraw consent for marketing communications at any time.
• Request the deletion of your personal data when it is no longer necessary for legitimate business or legal purposes (e.g., fraud prevention).
• Restrict processing of your data under specific circumstances.

To exercise these rights, contact us at info@theuuproject.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

For any inquiries or concerns regarding this Privacy Policy, please contact us at info@theuuproject.com.