Terms and Conditions

UU Project Enterprise (SSM Registration No: 202503012279 (AS0489746-P))

Welcome to UU Project! These Terms and Conditions (“Terms”) govern your use of our website www.theuuproject.com (“Website”) and any services provided by UU Project Enterprise (“we,” “our,” or “us”). By accessing or using our Website, you agree to comply with these Terms.

1. ACCOUNT REGISTRATION & RESPONSIBILITIES
1.1 Eligibility

To create an account and use our services, you must:

  • Confirm that you have the legal capacity to enter into a contract in your jurisdiction.
  • Provide accurate, complete, and up-to-date information during registration.
  • Maintain the confidentiality of your account credentials and not share them with others. 
1.2 Account Security
  • You are responsible for all activities conducted under your account.
  • If you suspect unauthorized access, fraudulent activity, or security breaches, notify us immediately at info@theuuproject.com.
  • We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or prohibited activities. 
1.3 Account Termination
  • We may suspend or terminate your account if you violate these Terms, misuse our services, or engage in illegal activities.
  • Users may request account termination by contacting info@theuuproject.com.
  • Upon termination, you will lose access to your account and any associated data. 
2. USE OF SERVICES
2.1 Permitted Use

You may use our Website for:

  • Browsing products and content.
  • Purchasing products for personal, non-commercial use.
  • Managing your account, including updating personal details and tracking orders. 
2.2 Prohibited Activities

You agree not to:

  • Use our Website for fraudulent, illegal, or harmful activities.
  • Distribute malware, spam, or engage in hacking or data scraping.
  • Misuse promotions, discount codes, or loyalty programs.
  • Impersonate others, provide false information, or attempt unauthorized access.
  • Violate any applicable laws or regulations.
3. ORDERS, PAYMENTS & PRICING
3.1 Product Availability
  • All products listed are subject to availability.
  • We reserve the right to modify, discontinue, or limit the quantity of any product at any time.
  • If an ordered item becomes unavailable after purchase, we will notify you and offer a refund or alternative product.
3.2 Pricing & Payment
  • Prices are listed in MYR (Malaysian Ringgit) and may be subject to change without prior notice.
  • We accept payments through secure third-party payment gateways. We reserve the right to change, add, or remove payment methods at any time without prior notice.
  • Orders are confirmed only upon successful payment processing.
  • Payment for products purchased must be made at the time of order.
  • In case of pricing errors, we reserve the right to cancel affected orders and issue refunds.
3.3 Order Cancellations & Modifications 
  • Orders cannot be modified once placed.
  • Cancellation requests before shipment may be accepted at our discretion.
  • If an order has already been shipped, it cannot be cancelled. 
4. SHIPPING, RETURNS & REFUNDS
5. USER-GENERATED CONTENT & REVIEWS 
  • Users may submit reviews, comments, or other content, provided they do not contain offensive, defamatory, or misleading information.
  • We reserve the right to moderate, remove, or restrict content that violates our policies.
  • By submitting content, you grant us a non-exclusive, royalty-free license to use, modify, or distribute it for promotional or marketing purposes.
6. INTELLECTUAL PROPERTY
  • All content on our Website, including text, graphics, logos, images, and product descriptions, is the exclusive property of UU Project and is protected by applicable copyright, trademark, and intellectual property laws.
  • Unauthorized reproduction, distribution, modification, or commercial use of our content is strictly prohibited.
  • Any third-party trademarks, product names, or logos displayed on our Website remain the property of their respective owners.
7. LIMITATION OF LIABILITY
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website, services, or products.
  • Our total liability for all damages, losses, and causes of action shall not exceed the amount paid by you for the products purchased.
  • We are not responsible for losses resulting from circumstances beyond our control, including technical malfunctions or cyberattacks.
8. INDEMNIFICATION
  • You agree to indemnify, defend, and hold harmless UU Project, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your use of our services, violation of these Terms, or infringement of any rights of a third party.
9. PRIVACY POLICY
  • Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
  • By using our Website, you agree to our data practices outlined in the [Privacy Policy].
10. CHANGES TO THESE TERMS
  • We may update these Terms from time to time to reflect changes in our business, services, or legal requirements.
  • Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
11. GOVERNING LAW
  • These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.
  • Any disputes arising from these Terms shall be resolved through amicable negotiation between the Parties.  
12. CONTACT US

For any questions or concerns regarding these Terms, please contact us at info@theuuproject.com.

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.